Your XYON subscription includes your prescribed hair regrowth solution, the cost of the physician consultation, compounding (carried out by a compounding pharmacy) and shipping costs. The total price of your subscription depends on what you are prescribed.

Options for men with androgenetic alopecia (male pattern baldness) and women with female pattern hair loss are determined through a consultation with a licensed medical professional and may include oral finasteride or physician-prescribed compounded medications.

Getting started with XYON is a simple process that can be done from the comfort of your home.

Create your Account - Begin by clicking “Start your Consultation” on our website. You'll be prompted to create an account with XYON and answer some health questions. If you have any questions for the physician, be sure to type these out in the appropriate box before placing your order.

Consultation - Once you've completed your consultation, a physician will review your information, answer any questions you have and message you about the next steps. Please allow a few business days for this medical review to occur. If you're issued a prescription, the physician will send this directly to the compounding pharmacy.

Shipping Confirmation - Once your medication has been shipped by the pharmacy, you'll receive a confirmation email with the tracking number.

Subscription - Your subscription will automatically renew and a new shipment will be sent every three months.

Your annual subscription will be billed to the credit card provided in three-month intervals each time a 90-day supply of your solution is compounded and shipped. At the end of the twelve-month prescription, we will remind you to follow up with a physician via the XYON Health platform to renew your prescription.

Depending on the case, results may be seen in as little as 3 to 6 months. You may need to consistently use your oral or topical hair loss solution for 9-12 months before seeing significant results.

When assessing the efficacy of solutions for pattern hair loss, physicians look for two things: maintenance of existing hairs and new growth. Both are positive signs. It's normal to experience some shedding with 5-alpha reductase inhibitors during the first 1-2 months.

With continued use, this shedding should decrease as older hairs are pushed out of hair follicles to create room for new hairs. If your shedding does not resolve or continues to worsen over time, we recommend that you please reach out to the prescribing physician.

Various clinical studies have shown that finasteride, dutasteride and minoxidil (Rogaine) are generally well-tolerated medications.

When taking finasteride or dutasteride, some men may be at an increased risk of developing sexual side effects (e.g. erectile dysfunction) and other adverse effects due to differences in how the body processes medications and/or pre-existing medical conditions. Women may also experience changes in sex drive, as well as breast swelling and/or tenderness. With minoxidil, patients should be aware of potential side effects relating to the heart, as well as potential skin irritation (e.g. itching, dryness, excess unwanted hair growth).

Topical formulations of 5-alpha reductase inhibitors and minoxidil may help reduce the chances of side effects by reducing systemic exposure to medications used to treat hair loss.

The dosage of your hair loss solution will be decided by an independent, licensed physician based on a review of your medical history and the extent and type of hair loss. You may contact the prescribing physician with any questions or concerns about dosage.

All physician-prescribed compounded medications are prescribed after a consultation with a licensed physician. Physician-prescribed compounded medications are available in Canada with a prescription.

Canadians have access to physician-prescribed compounded medications as an option after a consultation from an accredited healthcare professional.